Refund Policy

Last Updated: October 5, 2026

1. Refund Policy Overview

At Veyzareth, we strive to provide high-quality services and customer satisfaction. This Refund Policy outlines the circumstances under which refunds may be issued. Please read carefully before making a purchase.

2. Refund Eligibility

Refunds may be issued in the following cases: service not delivered within the promised timeframe (excluding delays caused by customer), service significantly different from description, technical issues preventing service completion. Refund requests must be submitted within 48 hours of purchase for gold delivery services, or within 7 days for boost and carry services.

3. Non-Refundable Services

The following are NOT eligible for refunds: services that have been completed successfully, services where delivery has begun and customer changes their mind, account suspensions or bans resulting from customer's actions unrelated to our service, services purchased during promotional sales or with discount codes, services where customer provided incorrect account information.

4. Refund Process

To request a refund: contact our support team via email at [email protected] or through Discord, provide your order number and detailed explanation, submit any relevant screenshots or evidence. Our team will review your request within 24-48 hours. If approved, refunds will be processed using the original payment method.

5. Refund Timeframe

Once a refund is approved, it will be processed within 5-7 business days. Please note that depending on your payment provider, it may take additional time for the funds to appear in your account. For cryptocurrency payments, refunds will be issued in the same cryptocurrency at the current market rate.

6. Disputes

If you disagree with our refund decision, you may escalate the matter by contacting our management team. We will conduct a thorough review and provide a final decision within 72 hours. All decisions made by our management team are final.

7. Contact Information

For refund inquiries, please contact: Email: [email protected], Discord: Join our server and open a support ticket, or use our website's live chat support (available 24/7).